Product: American Medical Response Ambulance Emergency Service Clear all filters (0 of 24 reviews match)
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I was happy with the ambulance services that I received, however the billing and customer service portion of the corporate office are terrible! They will lie to you! They are sending me to collections before the insurance company has even finished processing my charges.
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SupremeHorse
SupremeHorse

Going through the same thing here. I have tried to contact the AMR folks in Colorado but keep getting referred to the customer service billing desk and we both know what kind ...

1.8
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American Medical Response Ambulance Emergency Service
#1266966
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AMR arrived when someone else decided they should be called. I was handling my wife's situation. When AMR arrived, I told them what was going on and that we were fine. One of them took my wife's wallet and strewed the contents all over the table. The other kept...
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American Medical Response Ambulance Emergency Service
#1265255
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My husband was taken by Chesterfield County ambulance to the emergency room at St. Francis Hospital in Midlothian on March 20, 2018. He was examined and determined to need hospitalization. However, St. Francis no longer accepts Anthem insurance so they arranged...
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1.0
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American Medical Response Ambulance Emergency Service
I liked
  • No interaction so no judgment
I didn't like
  • Expensive
  • No choice
#1247264
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I had not prepared her for lying ambulance staff. She refused transport. AMR staff LIED to her, telling her I was paralyzed and if she didn't transport, I "could end up a vegetable". I began to come out of my postictal period. EVERY time I did, they would jolt me back...
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American Medical Response Ambulance Emergency Service
#1243197
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American Medical Response - AMR is charging my insurance above and beyond

My son is in college in Santa Barbara. He has epilepsy and the school has called 911 three times. AMR has received 100 % of charges from my insurance company but they continue to bill me. My insurance has paid them more than what is reasonable and customary and more than the original bill and today I get a letter saying my bill has gone to collections. They are a terrible company to work with.
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American Medical Response Ambulance Emergency Service
#1201705
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American Medical Response - What a scam.

I was charged $800. For a 2 mile ride to the hospital. If i knew they would have charged me $800, I would have walked. Im homeless in Seattle and trying to get on my feet. This is a scam. Now its in collections. I'm totally disgusted.
1.0
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American Medical Response Ambulance Emergency Service
#1185134
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My son was burnt and was airlifted to Seattle, WA to be transported to Harborview Medical Center.We were not given a choice on who transported my son or anything it was 5am. My son works minimum wage and all of his debts after insurance were covered due to a medical...
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American Medical Response Ambulance Emergency Service
#1184686
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AMR is the only emergency transport service in my area so we are forced to use them.Even though they are the only service here, they are not contracted with the STATE EMPLOYEES medical insurance company, so we were billed the full ALS fee - something like $1200. They...
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1.1
Product
American Medical Response Ambulance Emergency Service
#1182290
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My wife had a seizure on thanksgiving and the hospital the the emergency ambulance (911) took us to did not have a neurologist that she could see. Because of that, we had no option to drive ourselves to the nearby hospital (THUS SAVING $1600) but instead was forced to...
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1.7
Product
American Medical Response Ambulance Emergency Service
I didn't like
  • Gouging company
  • Price gouging
#1163427
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In early August my Mother, who has Alzheimer's, was taken to the ER by American Medical Response. Two weeks later, BEFORE I had received an Invoice, I received a late notice from them (??). I had notified them the week before of the insurance information and had been...
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1.8
Product
American Medical Response Ambulance Emergency Service
I liked
  • Ambulance personnel were great
I didn't like
  • Not in compliance with medicare guidelines
  • Bad customer service
#1129790
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