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My husband was involved in a MVC 9/6/19. The AMR personnel that arrived to transport him were not knowledgeable and the service was horrible.

Myself along with the neighbor who was first on scene and a bystander who happened to be a fireman had to literally package my husband for transport. Your personnel could not lift the stretcher from the low position to the high position. The fireman onsite had to do this. We strapped him on the board because your personnel had the straps backwards.

Then when I receive this bill that is a ridiculous amount for the service and professionalism that we received I tried to call your customer service number to make payment arrangements and I was literally told what I needed to pay.

I tried to explain my financial situation but was asked if I had no money how did I buy groceries for the previous month.

We are self pay patients and received no write offs which I know if I had insurance there would be write offs. This is the worst service I have encountered and would not be willing to use this service again.

Reason of review: Pricing issue.

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